Privacy Policy

At Tepanox, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services, including payments processed through Stripe.

1. Information We Collect

We collect information necessary to process your orders and improve your experience. This includes:

Personal Information: Your name, email address, shipping address, and billing information.
Payment Information: Credit card details or payment information processed securely via Stripe.
Technical Data: IP addresses, browser types, and usage information.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Provide customer support and respond to inquiries.
Improve our website and services.
Comply with legal obligations and protect against fraud.

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Billing

All payments are processed securely through Stripe, a third-party payment processor. Stripe adheres to the strictest security standards, including encryption and PCI compliance, to ensure your payment information is protected.

We do not store your credit card details on our servers. Any financial information you provide during a transaction is processed directly by Stripe. You can review Stripe’s privacy policy here.

Data Protection

We take data protection seriously and implement appropriate security measures to protect your personal information, including:

Encryption of sensitive data.
Regular security audits and updates.
Limiting access to personal information to authorized personnel only

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners only when necessary to fulfill orders, such as shipping companies or payment processors (e.g., Stripe).

Our website may use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.